We are collaborating with three other architectural practices – HTA Design, Pollard Thomas Edwards and PRP Architects – to enhance our delivery of design and other services to our housing clients whilst supporting them in the process of decarbonising their new build and retrofit programmes and improving social value.

Our goal is to work with clients to create an effective feedback loop which will test how well we have met identified targets. We want to create a structure that enables data and learning to be shared between the four practices, participating clients and professional organisations, as well as monitor our progress to meet the RIBA 2030 Climate Challenge.

• Paper I covers the context for our work and proposes a framework for clients and consultants to follow.
• The companion, Paper II, proposes a social research based questionnaire as well as professional and technical processes for post-occupancy evaluation.

Our process of post-occupancy evaluation has been devised as a shared, deliverable response to the principles of sustainable and people-centred development:

• Step 1. Initial visit for observational survey and door knocking
• Step 2. Questionnaire
• Step 3. Environmental monitoring
• Step 4. Optional diagnostic stage.

We welcome comments and participation from anyone interested to help enhance the process and help spread the practice of coherent target setting and feedback of outcomes in housing.

Find out more information here.